designed for customer satisfaction as well as the selling process-Bill Holcomb
designed for customer loyalty.
Holcomb & Associates has over 100 years of Automotive Experience. Offering a full suite of automotive protection
products including extended service contracts, tire protection, paint &
fabric protection, GAP, key replacement, lifetime warranty, dent & ding,
maintenance, high tech coverage, and windshield protection as an add-on. That
has been designed for customer satisfaction as well as the selling process
designed for customer loyalty. Customer
satisfaction not just the day of the sale but two, three, four, and even five
years after the sale, is the goal.
Holcomb & Associates provides participating dealers rigorous
training programs and business management support. Through a proprietary CARE Selling process, designed
by the architect of this program Bill Holcomb, to drive sales during the final
steps of purchase while promoting customer satisfaction and loyalty. Consumers will
also be surveyed after each completed claims process to ensure an exceptional
customer experience keeping with the Holcomb & Associates brand name.
Our mission is to help dealers provide more than just a quality product and an affordable price.
Customer satisfaction not just the day of the sale but two, three, four, and even five years after the sale
Transparently assist dealers provide more than just a quality product and an affordable price.
Our Business model
It’s time to Capitalize and benefit from real solutions.
- Through training and development; increase employee retention
- Maximize ROI
- Provide more; as the price of admission
- Develop partnerships; not a vendor role
- Urgent responsiveness to ALL YOUR needs
- Surround the company with high skill sets
- Continue to invent a “New Way” of providing support
- Develop Processes that nurture Loyalty
- Grow a Culture of CARING